Frequently Asked Questions
What age is this suitable for?
What age is this suitable for?
Suitable for all kids ages 2-7. The earlier you start, the more your child can benefit because once you and your child learn the activities, you can give your child many repetitions of the activities even when they grow older.
Suitable for all kids ages 2-7. The earlier you start, the more your child can benefit because once you and your child learn the activities, you can give your child many repetitions of the activities even when they grow older.
Will activities be age appropriate?
Will activities be age appropriate?
Yes, absolutely! The activities will all be age appropriate for all kids ages 2-7.
Yes, absolutely! The activities will all be age appropriate for all kids ages 2-7.
Will I be putting pressure on my child by starting them on a learning journey so early?
Will I be putting pressure on my child by starting them on a learning journey so early?
No! Kids love to learn! They crave to learn. Moreover, you can't force a child to do anything that they don't want to do. The program only works because our kids love the activities that we give, In fact, we also don't have any testing or benchmarking so that kids have no pressure to perform and conform to any expectations. We help each child become the best version of their own talents!
No! Kids love to learn! They crave to learn. Moreover, you can't force a child to do anything that they don't want to do. The program only works because our kids love the activities that we give, In fact, we also don't have any testing or benchmarking so that kids have no pressure to perform and conform to any expectations. We help each child become the best version of their own talents!
What is the time commitment required?
What is the time commitment required?
About 20 minutes every day! You can always do more if you wish, but it's not required.
About 20 minutes every day! You can always do more if you wish, but it's not required.
Who creates your programs and what expertise do you have?
Who creates your programs and what expertise do you have?
Our programs are created in collaboration with early childhood educators, therapists, paediatricians, professors of early education, and our in-house team of researchers.
Our programs are created in collaboration with early childhood educators, therapists, paediatricians, professors of early education, and our in-house team of researchers.
What if I need help? How will I get my questions answered?
What if I need help? How will I get my questions answered?
We have a dedicated customer support team. You can simply drop us a mail with your query and we respond within 24 hours or less. You can also WhatsApp us your query for an even faster response. We will provide you the support email address and WhatsApp number as soon as you sign up.
We have a dedicated customer support team. You can simply drop us a mail with your query and we respond within 24 hours or less. You can also WhatsApp us your query for an even faster response. We will provide you the support email address and WhatsApp number as soon as you sign up.
How do I update my information?
How do I update my information?
What is your cancellation policy?
What is your cancellation policy?
You can cancel your subscription at any time. Cancelling your subscription will not cancel your current subscription. It just cancels your future auto-renewals. You cannot cancel midway through and be refunded. If you need assistance in cancelling, don't hesitate to contact our Support Team here.
You can cancel your subscription at any time. Cancelling your subscription will not cancel your current subscription. It just cancels your future auto-renewals. You cannot cancel midway through and be refunded. If you need assistance in cancelling, don't hesitate to contact our Support Team here.
How is my payment and information secured?
How is my payment and information secured?
Payments are processed and secured by Payfast. Payfast is committed to keeping you, your customers and all sensitive information secure. Click here to learn more.
Payments are processed and secured by Payfast. Payfast is committed to keeping you, your customers and all sensitive information secure. Click here to learn more.
How does payment work?
How does payment work?
Please note that your subscription is payable monthly or annually via the Payfast subscription portal which works as a “debit” order.
Please note that your subscription is payable monthly or annually via the Payfast subscription portal which works as a “debit” order.
When will my subscription renew?
When will my subscription renew?
We take the hassle out of having to sign back up every month. Like any other subscription, you will continue to receive your monthly subscription unless otherwise notified.
We take the hassle out of having to sign back up every month. Like any other subscription, you will continue to receive your monthly subscription unless otherwise notified.
Still wondering if this will work for you?
Still wondering if this will work for you?
Let's help you decide
Let's help you decide